March 31, 2025

Proptech, Propertry Managers, REITs - Embedded Insurance in the Renters Space Can't Be Ignored

Embedded insurance is reshaping the rental industry by integrating insurance directly into rental platforms, simplifying processes for tenants and property managers. By 2025, renters insurance penetration is expected to reach 60.4% (up from 53.3% in 2022), adding $700 million in premiums. Here's why this matters:

  • For Tenants: Simplified insurance enrollment during onboarding, covering essentials like renter's insurance and pet insurance.
  • For Property Managers: Reduced administrative tasks, automated compliance tracking, and new revenue streams like benefit packages and referral programs.
  • Market Growth: Embedded insurance is projected to grow from $156 billion in 2024 to $703 billion by 2029, driven by APIs, automation, and consumer demand.

With tools like APIs and no-code solutions enabling seamless integration, property managers can save time, improve operations, and increase revenue while enhancing tenant satisfaction.

Impact on Rental Operations

Simplified Tenant Experience

Embedded insurance makes life easier for tenants by bundling coverage directly into the rental process. This eliminates the need for separate insurance applications and payments. For example, the ElevateOS platform, launched in November 2024 in partnership with Cover Genius, provides real-time insurance quotes during onboarding. Tenants can manage policies within the app, covering essentials like renter's insurance, pet insurance, and even security deposit alternatives. This streamlined approach not only simplifies the tenant experience but also helps property managers run things more smoothly.

Property Management Efficiency

Property managers often spend hours each week dealing with Certificates of Insurance (COIs). Research shows they typically spend up to 6 hours weekly on COI collection and verification, and about 20% of these documents have errors or missing details [3]. Automated insurance solutions can eliminate these hassles.

Operational Impact Traditional Process With Embedded Insurance
COI Processing Time 6 hours/week Automated
Documentation Errors 20% of COIs Near-zero with digital verification
Administrative Workload Fully manual Up to 50% reduction [3]
Compliance Tracking Manual monitoring Real-time automated tracking

By automating these tasks, property managers save time and reduce errors, allowing them to focus on higher-value activities.

Additional Income Sources

The embedded insurance market is estimated to grow to $3 trillion [4], opening up new revenue opportunities for property managers:

  • Resident Benefit Packages (RBPs): These bundles include services like renter's insurance and other amenities. They typically cost $15-$25 per month [6], offering steady profits through margins.
  • Insurance Referral Programs: Property managers can earn $5 per active property monthly or a one-time $50 commission for referring landlord insurance [6].
  • Master Insurance Programs: Platforms like Walnut offer comprehensive HO-4 coverage at $11-$20 per month, providing full portfolio protection while generating additional income [6].

With 61% of customers opting for embedded protection solutions due to convenience [5], these revenue streams pair well with operational improvements, making embedded insurance a valuable tool for property managers and REITs alike.

Integration Methods

These methods enable smooth tenant experiences and streamlined operations, as highlighted earlier.

API Integration Features

REST APIs allow rental platforms to manage quoting, binding, and policy administration in real time. Key capabilities include:

  • Instant quote and bind functionality
  • Branded insurance experiences tailored to the platform
  • Enhanced compliance measures
  • Real-time updates using webhooks

For example, TurboTenant saw a 29% increase in conversions after implementing API integration.

For teams with fewer technical resources, no-code solutions can be a practical alternative.

No-Code Implementation

No-code platforms provide a quicker setup compared to APIs, using pre-built components and visual interfaces. These solutions are ideal for teams looking for simplicity and speed.

Integration Aspect API Solution No-Code Solution
Implementation Time 2–3 months 1–2 weeks
Technical Requirements Developer team Basic technical knowledge
Customization Level High Limited
Maintenance Needs Regular updates Managed by provider
Real-time Capabilities Full webhook support Basic integrations

Selecting an Integration Type

The decision between API and no-code solutions depends on several factors:

  1. Development Resources
    Teams with developers can leverage APIs for custom control, while no-code tools suit those with limited technical expertise.
  2. Integration Timeline
    No-code solutions enable faster deployment, often within days, compared to months for API setups.
  3. Security Requirements
    APIs provide detailed data access control, whereas no-code platforms may require broader permissions [7].

Selecting the right integration approach ensures you maximize the operational and tenant benefits discussed earlier.

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Implementation Examples

Here are some examples showing how integration strategies can improve rental operations in measurable ways. By leveraging API and no-code tools, these real-world cases demonstrate both operational improvements and revenue gains.

Property management companies have reported:

  • 40% faster insurance verification processes [9]
  • 35% higher tenant insurance enrollment rates [10]
  • 25% increase in monthly commission revenue [10]

These results showcase how embedded insurance can simplify workflows, improve compliance, and open up new revenue opportunities. As the property management industry evolves, these examples highlight the growing importance of digital insurance solutions.

Industry Outlook

The world of embedded insurance is undergoing major changes, driven by technology and shifting market demands.

New Technology Applications

Advances in AI and automation are reshaping the embedded insurance market. Projections estimate it will grow from $210.90 billion in 2025 to $950.59 billion in 2030, with an annual growth rate of 35.14% [11]. AI tools are enhancing risk assessment and pricing by analyzing tenant behavior and property details. Machine learning is being used to flag suspicious claims instantly, while automated processes are speeding up claims handling and improving accuracy.

Personalized coverage is another game-changer. Property managers can now offer policies tailored to tenants' specific needs. A great example is Root Insurance's collaboration with Carvana, where customer details are automatically prefilled during checkout, making the process seamless [2].

Market Expansion Areas

The rental insurance market is broadening its scope, moving beyond traditional leasing to include new segments like vacation rentals and smart homes:

  • Vacation Rentals and Short-term Stays: Travel insurance accounted for 36% of the market in 2024 [11], pointing to strong opportunities for integrating insurance into this space.
  • Smart Property Integration: Partnerships like ADT and Hippo Insurance are combining home security with insurance, offering tailored policies and discounts [1].

These developments highlight the importance of offering insurance when and where it's needed most [2].

Looking ahead, the focus will be on creating smooth digital experiences. EY predicts that by 2028, over 30% of insurance transactions will be embedded [1]. This signals a clear need for property managers and REITs to evolve with these trends.

Summary

Main Benefits Review

Embedded insurance in rentals offers a range of advantages. For instance, property managers and REITs can see revenue per user increase by 2–5x [13]. Baselane also reported cutting customer acquisition costs by 50% [13].

Automated resident enrollment systems ensure full compliance with lease insurance requirements for property managers. To make the most of these benefits, consider following these straightforward implementation steps.

Implementation Guide

To embed insurance effectively, follow these steps:

  • Choose Your Integration Method
    Decide between API solutions for more customization or no-code options, which allow for deployment in as little as 24 hours [9].
  • Align Stakeholder Goals
    Set shared objectives between property managers and insurance providers [14], aiming for a smooth integration into the rental process.
  • Enhance Customer Experience
    Streamline processes with automated enrollments and renewals, prefilled quotes, and real-time tracking [15].
  • Measure and Scale
    Monitor key metrics like customer lifetime value (which can increase up to 4x [13]), revenue per user, compliance rates, and administrative time savings.

Deloitte predicts U.S. embedded property and casualty insurance sales will hit $70 billion by 2030 [12]. They caution:

"playing it safe by not engaging early on could end up being the riskiest move of all for insurers" [12].

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